RETURNS & REFUNDS
30-DAY MONEY-BACK GUARANTEE
Not satisfied? We offer a 30-day money-back guarantee on all unopened supplements. If the product doesn't meet your expectations, return it for a full refund.
RETURN POLICY
- Unopened supplements: Full refund within 30 days
- Opened supplements: Exchange or store credit within 14 days
- Gym gadgets and accessories: 30-day return window for defective or unused items
- Sale items: Subject to same return policies unless otherwise noted
HOW TO RETURN
- Email returns@pumpzone.com with your order number and reason for return.
- Receive a prepaid return label or use your own carrier.
- Pack items securely and ship to the address provided.
- Refund processed within 5-7 business days of receiving your return.
EXCHANGES
Need a different size, flavor, or product? We're happy to help. Contact support to initiate an exchange.
DAMAGED OR DEFECTIVE ITEMS
Received a damaged or defective product? We'll send a replacement immediately at no extra cost. Please contact us within 48 hours of delivery with photos of the issue.